Paperback Book: Why Didn't I Say that? by Donald H. Weiss
ISBN: 0 8144 7937 5
Genre: General Management/Communication
Condition: Excellent
Publication Date: October 7, 1996
Provides managers with real-life situations, sample dialogues and practical tips on how to say the right thing to employees at just the right time. The scripts cover performance appraisals, coaching shy employees, dealing with hostile employees, taking corrective action and many other tough situations on the job.
The price for shipping and handling is $3.99 to the U.S. mainland, Alaska and Hawaii and will be sent by media mail.
